
Terms of use apply when you use papillon.hk or send an enquiry to Papillon Sourcing (Hong Kong Limited). They govern informative site content and pre-contract communication. Specific projects are closed by a separate quote or contract with a clear scope, price and dates.
Texts on import, the Serbia China FTA, freight and prices (including outline ranges for LCL, FCL, air and rail) are orientation. Current market freight, duty rates and capacity change. Binding is only a written quote for your brief.
Duty-saving illustrations are not a guarantee for every HS code.
By sending a brief you confirm the data is accurate as far as known. Papillon may refuse a project (for example forbidden goods, unclear scope, an unrealistic date).
Until you confirm a quote you are not obliged to order. We also do not reserve factory capacity without agreement.
Sourcing includes work with factories, quality control (QC) houses, warehouses and forwarders. Their errors or force majeure (port closures, customs checks, line delays) can affect the date. The contract defines liability and limits.
Independent quality-control reports are a decision tool. Shipment approval sits with the client unless the contract says otherwise.
Site content (text, design, photo) is protected. Do not copy materials for commercial use without permission. Your specifications and brand materials remain yours. We use them only to perform the enquiry or project.
The site is provided as is. We are not liable for decisions made solely on marketing content without a written quote. For contracted services the contracted liability applies.
We may update these terms by publishing on this page. For disputes from contracted services the clauses in the contract or quote govern. For questions, Contact.